Mission Statement
The Body Mechanic Orthotics is dedicated to providing accessible, affordable; quality patient focused Orthotic Services to organisations and people of all abilities and ages.
Care
We provide quality services in a caring environment, respecting the wellbeing, dignity and privacy of each client.
Professional Development
We stay on top of current research and new products leading to effective treatment for our clients and efficient operations in business.
Family Values
The Body Mechanic Orthotics is a family run business and we give our clients the same advice and professionalism that we would give to our family and friends. You are welcome to bring your children with you.
Laughter
Laughter is good medicine. There’s always a lighthearted atmosphere in our clinic, we get the job done with a smile
Our Terms and Conditions
Ours is a family run business. When you purchase from a small business you are not helping some CEO get a 3rd holiday home, you are allowing a family to put food on the table and pay the mortgage. And this is why we like to have some rules about your bill.
We expect you to pay for the consultation on the day of the appointment. Most of our items are made specifically for you, and we can’t easily return them. We expect a 60% deposit for any item ordered, at the time of ordering. If you choose to cancel your order we will not be able to refund this.
But you won’t see a hard sell from us. We appreciate some of our items can be a major investment for you, and we are happy for you to go away and think about it
Cancellations
Where possible, try to give us 24 hours’ notice. Our booking system will send you a reminder 24 hrs before your appointment.
Sudden projectile vomiting from the little ones? Boss throwing a big project on you last minute? Sat on the M4? We do understand that sometimes life happens, and if it does, please ring us to let us know, and we can rearrange.
Payment Methods
Cash
What can we say? Always welcome
My club or employer is paying
We can arrange a proforma invoice, and your item will be ordered as soon as the funds clear our bank.
Cheque
Your item will be ordered as soon as the funds clear
BACS
We can supply a proforma invoice, and your item will be ordered as soon as the funds clear
Card
Most credit and debit cards accepted.