Mission Statement

The Body Mechanic Orthotics is dedicated to providing accessible, affordable; quality patient focused Orthotic Services to organisations and people of all abilities and ages.

Care

We provide quality services in a caring environment, respecting the wellbeing, dignity and privacy of each client.

Professional Development

We stay on top of current research and new products leading to effective treatment for our clients and efficient operations in business.

Family Values

The Body Mechanic Orthotics is a family run business and we give our clients the same advice and professionalism that we would give to our family and friends.  You are welcome to bring your children with you.

Laughter

Laughter is good medicine. There’s always a lighthearted atmosphere in our clinic, we get the job done with a smile

Our Terms and Conditions

Ours is a family run business. When you purchase from a small business you are not helping some CEO get a 3rd holiday home, you are allowing a family to put food on the table and pay the mortgage. And this is why we like to have some rules about your bill.

We expect you to pay for the consultation on the day of the appointment. Most of our items are made specifically for you, and we can’t easily return them. We expect a 60% deposit for any item ordered, at the time of ordering. If you choose to cancel your order we will not be able to refund this.

But you won’t see a hard sell from us. We appreciate some of our items can be a major investment for you, and we are happy for you to go away and think about it

Cancellations

Where possible, try to give us 24 hours’ notice. Our booking system will send you a reminder 24 hrs before your appointment.

Sudden projectile vomiting from the little ones? Boss throwing a big project on you last  minute? Sat on the M4? We do understand that sometimes life happens, and if it does, please ring us to let us know, and we can rearrange.

Payment Methods

Cash

What can we say? Always welcome

My club or employer is paying

We can arrange a proforma invoice, and your item will be ordered as soon as the funds clear our bank.

Cheque

Your item will be ordered as soon as the funds clear

BACS

We can supply a proforma invoice, and your item will be ordered as soon as the funds clear

Card

Most credit and debit cards accepted.